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I re-installed the app using a different email address, how do I retrieve the data stored under the old email address?

 

Unfortunately this is not a service that we can offer.  The only person who can generate a report is yourself, from your handset.

 

However all is not lost.  We would suggest;

- uninstalling (deleting) the app and reinstalling it

- when you register, use the original email address

- if you get prompted for a password, it's the one that was sent to you in your welcome email from our system when you first registered with that original email address, see http://www.otaview.com/kb_password.htm

- once you have registered you will be able to generate a report

- then you can decide whether you stick with the old email address or uninstall and reinstall again with the second email address

 

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