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How to reset application permissions on a BlackBerry

When you are installing apps or using them for the first time, BlackBerry pops up asking you for your permission several times. During this process it is possible that those permissions don’t get set properly. With our application, this will manifest itself when the application fails to open or connect, or if it responds with an error message implying that the permissions are wrong.

To reset the permissions for momentem follow these steps;

· Press the BlackBerry key to the left of the trackball

· Select Options

· Select Advanced Options

· Select Applications

· Scroll down and highlight momentem

· Press the BlackBerry button to the left of the trackball

· Select Edit Permissions

· Select Connections

· If there is a Custom setting, select it, otherwise set it to Allow

· Select Interactions

· If there is a Custom setting, select it, otherwise set it to Allow

· Select User Data

· Set to Allow

If this doesn’t answer your question please complete a Support form.

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