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What security
measures does momentem use to protect
my account and my data?
Momentem has a number of security features to ensure data security and data integrity.
They include;
- user identity – each user’s identify is a 40-bit hash algorithm based on three unique key pieces of information about the user (email address, IMEI and phone number), and this identity is checked between the handset and the server whenever communications takes place. If any of those three pieces of information change (for example if the user changes their handset), the user is prompted for a password which would have been provided at registration
- data transmission – all data
transmitted between the handset and the server is sent using 128-bit
encryption and
- servers – the momentem servers are hosted in a carrier-grade commercial-grade hosting facility that is used by many large organizations. The servers are behind an extensive firewall set-up and the servers have non-routable IP addresses
- delivery of information – apart from on-handset reports (which are delivered using 128-bit encryption as above), all information such as Excel spreadsheets and instant email reminders are sent via standard email protocols, and have an identical level of security to any public email. However it is important to note that the momentem service only sends such emails to the user’s registered email address, and that email address cannot be changed by the user. This means that nobody can receive information unless they have access to the registered user’s email account
- web portal – momentem does NOT have a web portal, so it is impossible for anyone to reach the momentem servers and attempt to log in and view user data. The only way that information is ever sent or displayed is via the handset or via email as outlined above
- storage of data on the device – tagged event information such as tagged call records are securely sent over the air and are stored on the secure server, not on the handset where they would be more vulnerable to theft or loss
If this doesn’t answer your question please complete a Support form.
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