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Why momentem doesn’t get its Contacts from
Outlook or the BlackBerry address book
A common question is why momentem doesn’t automatically sync with Outlook or the BlackBerry address book to build its list of Contacts. It’s deliberate. Here’s why;
- in your momentem world, your contacts are often different to how you might name them in Outlook or the BlackBerry. For example, in your address book you will always use the person’s name whereas in momentem you might tag the call to a company or cost center
- you might have perhaps 500 contacts in your BlackBerry but you may only tag calls to just a handful of them, so the last thing you would want is to have to scroll through those 500 contacts every time
- momentem’s database is totally different to the flat-file format of Outlook or the address book. momentem is powerful in that any phone number can be associated with multiple contacts, any contact can be associated with multiple phone numbers, and any contact can have multiple projects. Therefore there is no easy way to match Outlook or the address book with momentem’s architecture
However we have launched our Super App version of momentem which integrates really well with your address book in a number of ways, read about it at www.momentem.net/superapp
You might also find this knowledgebase article to be of interest
http://www.otaview.com/kb_standalone.htm
If this doesn’t answer your question please complete a Support form.
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